Delete your Pop Loop data
Pop Loop by Creative Coders sp. z o.o. Your data lives in two places: your phone and our server, the Creative Coders Hub.
Delete directly in the app
Open Settings → Delete my data (or Delete account and data), read the confirmation and choose permanent deletion. An internet connection is required. This deletes the anonymous account and cloud game data and removes the save on this device. If deletion fails, the game retains your progress so you can retry.
Account deletion does not cancel subscriptions. On iOS, use Settings → Apple Account → Subscriptions; on Android, use Google Play → Payments & subscriptions. Purchase records needed for fraud prevention or legal obligations are retained without the deleted player association.
Request deletion through support
Your cloud save, leaderboard name and scores, invite records, redeemed codes and gameplay analytics are linked to an anonymous player ID. If you cannot use in-app deletion, you can request deletion through support:
- Find your player code in Settings → Delete my data.
- Email support@quorumwork.com with the subject “Delete my Pop Loop data” and your player code.
- We confirm by email once it’s done, without undue delay and within one month at most.
If you already reset the game and lost the code, tell us roughly when you played and the leaderboard name you used. Because players are anonymous, we may not be able to find your data without the code.
What stays
- Purchase records may be kept in minimal form for as long as tax and accounting laws require.
- Ads data is handled by Google. You can reset or delete your advertising ID in your phone’s settings and change your ad consent in Pop Loop → Settings → Ad privacy choices.